FAQ

 

COVID SAFETY

Hotel St. Francis has always taken great pride in our cleanliness and will continue to improve the quality and standards for our guests during these times. Heritage Safe Escape reflects our enhanced cleaning procedures and personal protective equipment program to protect our guests and staff. Learn more.

CHECK-IN /CHECK-OUT

Check-In

Check-in time is 4 p.m.

Check out

Check-out is 11 a.m.

AMENITY FEE

$25 - Includes parking, morning coffee available upon request, WiFi, and in-room bottled water.

SMOKING

Hotel St. Francis is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to the guest to cover cleaning costs.

WIFI

WiFi is included in the amenity fee.

PETS

Hotel St. Francis welcomes dogs up to 65 lbs. at the property. Other pets are not permitted. There is a $75 per stay pet fee. There is an additional fee of $35 for the second dog. Please contact reservations at 800-529-5700 with any questions.

MINIMUM AGE REQUIREMENT

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.